Jam Help Centre Real

Creating a Jam

Jam helps you capture bugs and issues with full technical context. You can create Jams on desktop using our Chrome extension or on mobile with our iOS app.

Creating a Jam on Desktop

Install the Browser Extension

  1. Download and Install: Visit the Chrome Web Store and install the browser extension.

  2. Pin the Extension: Pin Jam to your browser toolbar for quick access.

  3. Create Your Account: Enter your email and set up your Jam account.

  4. Launch the extension: Click the Jam icon in your toolbar and choose your capture method.

Capture Methods

Choose from three capture methods depending on your needs:

Screenshot

Captures the current page state with full technical context.


Screenshot capture method

Video Recording

Records your screen while reproducing the issue step-by-step.


Video recording capture method

Instant Replay

Automatically captures the last 30 seconds of activity. No need to reproduce the bug.


Instant replay capture method

Create Your First Jam

  1. Select your capture method.

  2. Add a description.

  3. Click Create to generate your first Jam.

  4. Share your Jam.

Your Jam opens automatically in a new tab with all technical details included. The link to your Jam is automatically copied to your clipboard, so you can easily share it with your team.

How to Create a Jam β€” Jam Help Centre Real