Jam Help Centre Real

Jam for iOS

Jam for iOS

Jam isn't just for your desktop browser. With the Jam iOS app, you can capture mobile bugs, record your screen, and share technical context directly from your iPhone or iPad. This is the best way to document mobile-specific issues in real-time while testing your product on the go.

Getting Started with Jam for iOS

To begin capturing mobile bugs, you can use the Jam iOS app to record your screen. Jam will automatically bundle the technical details engineers need to fix the issue, similar to the desktop experience.

How to capture a Jam on iOS:

  1. Open the Jam app on your iOS device.

  2. Start a new recording to capture the bug or feedback.

  3. Once finished, Jam will generate a link containing your recording and technical metadata.

  4. Share the link with your team or paste it directly into your project management tool.


Record a Jam interface

What's Included in an iOS Jam

Just like the browser extension, the iOS app captures essential debugging information automatically:

  • Visual Context: Screen recordings and screenshots to show exactly what happened.

  • Metadata: Technical details including device info (iPhone/iPad model), OS version, and timestamp.

  • Easy Sharing: Instant links that can be shared with your team.

Best Use Cases for Mobile

  • Testing your own product: Document bugs during mobile development or QA.

  • Capturing issues in real-time: Report bugs instantly while using your app in the field.

  • Quick Feedback: Send a fast screen recording to a developer without needing to open your laptop.


Jam for iOS: Capture Mobile Bugs on iPhone & iPad β€” Jam Help Centre Real